It had to be done, and it’s done.
A few months ago we asked you on social media whether you’d like Twister Rock&Food to offer a delivery service, and your answer was overwhelming… HELL YEAH!
So we got to work.
Why did it take you so long?
Freddie Mercury once said:
“I won’t be a rock star. I will be a legend”
We don’t want to be just another delivery service, we want to be THE DELIVERY.
We want to be the ACE OF SPADES of food delivery services.
We want everything to be PERFECT.
Ever since we opened our first restaurant back in 2015, quality has always come first for us.
All this time we’ve been running loads of tests: which packaging works best for each product, how we prepare and pack them, how long the ideal temperature lasts… in short, we’ve gone over everything a thousand times so the food reaches your home in the best possible condition.
We don’t want to lose one of Twister Rock&Food’s core values along the way: «the pursuit of excellence».
So how does this delivery thing work?
We’re currently in the «beta» phase of the project, so, for example, the packaging you’ll receive your food in isn’t final yet (we’re saving a surprise for when everything is under control).
For now, only the lucky ones who live in Leganés can enjoy Twister Rock&Food delivery, so the food arrives in the best condition and we can fix any problems as quickly as possible.
In a few days we’ll also have a «SCREW-UP HOTLINE», because we will make mistakes, and we’d like you to use it freely to help us improve.
We want to build, side by side with you, one of the best food delivery services in Madrid.
But before you start throwing stones at us: once everything is under control, you’ll also be able to enjoy Twister at Home from Twister Alcorcón.
How can we place delivery orders?
We’ve thought of everything.
You can place orders for both delivery and takeaway on our website and also through the Twister Rock&Food app, which gives you loads of perks.
You get 25% off* your first order when you place it through the app!
*SEE CONDITIONS IN THE APP.
Anything else we should know?
Of course!
Takeaway
You can order for collection at the restaurant, in both Leganés and Alcorcón.
Service hours*
- Monday** to Thursday, 13:00 to 16:00 and 20:00 to 23:30
- Friday to Sunday, 13:00 to 16:30 and 20:00 to 23:30.
*PLEASE NOTE THAT OPENING HOURS MAY CHANGE «WITHOUT NOTICE» DEPENDING ON THE COVID MEASURES TAKEN IN THE COMMUNITY OF MADRID, BUT WE’LL ALWAYS KEEP YOU INFORMED ON OUR SOCIAL MEDIA.
** TAKEAWAY NOT AVAILABLE ON MONDAYS AT TWISTER ROCK&FOOD LEGANÉS CENTRO.
Delivery riders
Our delivery riders will be part of Twister Rock&Food.
We believe delivery riders aren’t second-class workers, which is why we’ve decided they’ll be part of our team and work in the best possible conditions.
Packaging
We’ve put ecology before economy.
We’re aware of the state of our planet, so all the products we’ll use, for both delivery and takeaway, are biodegradable and recyclable.
And last but not least…
If you have any questions, don’t hold back: you can ask us anything you like through our Facebook or Instagram account (our community manager is really nice 😎 and will answer as soon as possible).
We can’t wait to sneak into your living rooms and for you to tag us in photos in your tackiest pyjamas with, of course, our burgers on the table.
In short, we couldn’t wait to offer you what you’d asked us for so many times: TWISTER, AT HOME.
This is the start of a new adventure, thank you for supporting us and coming along for the ride.
Greetings from everyone at TWISTER ROCK&FOOD!